nOfert

Accessibility Statement

Last updated: February 2026

At nOfert, we believe that e-commerce should be accessible to everyone, regardless of ability or technology. We are committed to providing a website that is accessible to the widest possible audience, including individuals with disabilities. We actively work to increase the accessibility and usability of our platform and strive to adhere to many of the available standards and guidelines.

Our Ongoing Effort

We view accessibility as an ongoing effort and are continually working to improve the accessibility of our platform. Our team regularly reviews our site and works with accessibility consultants to identify and address potential issues. We invest in training our development team on accessibility best practices to ensure new features are built with inclusivity in mind.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone. Conformance with these guidelines helps make the web more user-friendly for all people.

Measures We Have Taken

We have taken the following measures to ensure accessibility of our platform:

Semantic HTML: We use proper semantic HTML5 markup throughout our platform, ensuring that assistive technologies such as screen readers can accurately interpret and convey page structure and content to users.
Keyboard Navigation: All interactive elements on our website are accessible via keyboard navigation. Users can tab through links, buttons, form fields, and other interactive components without requiring a mouse.
Color Contrast: We maintain sufficient color contrast ratios between text and background colors throughout our platform. Our design system enforces a minimum contrast ratio of 4.5:1 for normal text and 3:1 for large text, meeting WCAG AA standards.
Alternative Text: All meaningful images on our platform include descriptive alternative text. Product images, vendor logos, category images, and other visual content are described for users who rely on screen readers.
Responsive Design: Our platform is fully responsive and adapts to different screen sizes, orientations, and zoom levels. Users can zoom up to 200% without loss of content or functionality. The layout adjusts seamlessly across mobile, tablet, and desktop devices.
Form Accessibility: All form fields are properly labeled, include clear instructions, and provide meaningful error messages. Required fields are clearly indicated, and form validation errors are announced to screen readers.
Focus Indicators: We provide visible focus indicators on all interactive elements so keyboard users can clearly see where they are on the page at all times.
Consistent Navigation: Our navigation structure is consistent across all pages, making it easy for users to learn and predict how to move through the site. Skip navigation links are provided to allow users to bypass repetitive content.
Text Resizing: All text on our platform can be resized using browser settings without breaking the layout or losing content. We use relative font sizes that respect user preferences.
Multimedia: Where we include multimedia content, we strive to provide captions, transcripts, or audio descriptions as appropriate.

Compatibility with Browsers and Assistive Technology

Our platform is designed to be compatible with the following assistive technologies:

Screen readers (including NVDA, JAWS, VoiceOver, and TalkBack)
Screen magnification software
Speech recognition software
Operating system accessibility features (high contrast mode, reduced motion, etc.)

Our platform is tested across major browsers including Chrome, Firefox, Safari, and Edge on both desktop and mobile platforms.

Known Limitations

While we strive for comprehensive accessibility, some areas of our platform may not yet be fully optimized. These include:

Some third-party content or embedded widgets may not meet all accessibility standards
Older PDF documents may not be fully accessible
User-generated content (such as product descriptions from vendors) may not always meet accessibility standards

We are actively working to address these limitations and improve accessibility across all areas of our platform.

Third-Party Content

Our marketplace features content from many vendors and third-party service providers. While we encourage our vendors to follow accessibility best practices and provide accessible content, we acknowledge that some third-party content may not fully comply with all accessibility standards. We work with our partners to improve the accessibility of their contributions over time.

Feedback and Contact Information

We welcome your feedback on the accessibility of our platform. If you encounter any accessibility barriers or have suggestions for improvement, please contact us. We take accessibility feedback seriously and will work to address your concerns promptly.

When contacting us about accessibility issues, it is helpful to include the following information:

The web page (URL) where you encountered the issue
A description of the problem you experienced
The assistive technology and browser you are using
Your contact information so we can follow up with you

We aim to respond to accessibility feedback within 5 business days and to resolve accessibility issues as quickly as possible.

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you may file a formal complaint through our support channels. We will review all formal complaints and provide a written response within 30 days.